General Terms and Conditions (GTC) The sole proprietorship (individual business) VO-Style Olga Vögeli (



  1. Scope of application

These General Terms and Conditions (GTC) of the sole proprietorship VO-Style Olga Vögeli, Bernstrasse 139, 3400 Burgdorf (hereinafter “VO-Style”) regulate the rights and obligations in connection with the use of the website and the online shop on this page as well as services provided by VO-Style. The following terms and conditions ( GTC ) in the current and valid version are valid between VO-Style and its customers when accessing the website or when ordering goods or entering into agreements.

A customer is any natural or legal person who has a business relationship with VO-Style. The general terms and conditions, the terms of delivery and payment as well as the data protection regulations may be amended from time to time.

These terms and conditions apply exclusively. Conflicting, supplementary or deviating terms and conditions require explicit written confirmation by VO-Style in order to be valid. By using this website or by ordering goods or services or generally by concluding a contract, the customer confirms to accept these general terms and conditions including delivery and payment conditions comprehensively.

  1. Information on this website contains information about products and services. Change of prices and technical alteration remains reserved. All information on (descriptions, illustrations, films, dimensions and other information) are to be understood as approximate values only and do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. VO-Style strives to provide correct, complete, up-to-date and clear information on, but VO-Style can neither explicitly nor tacitly guarantee this.

All offers on are subject to change without notice and are not to be understood as a binding offer.

VO-Style cannot guarantee that the products listed are available or can be manufactured at the time of ordering. All information regarding availability and delivery times is therefore subject to change without notice.

  1. Rates

VO-Style is not subject to VAT. The prices are net prices in Swiss francs (CHF).

Shipping to destinations in Switzerland is free of charge. Deliveries abroad are subject to a charge and will be invoiced separately to the customer.

Technical changes, errors and misprints are reserved. In particular, VO-Style can change prices at any time and without prior notice. The sales prices do not include consulting and support services.

  1. Contract conclusion

The offers on represent a non-binding invitation to the customer to order products and/or services. By placing an order via, including acceptance of these GTC, the customer makes a legally binding proposal to conclude a contract. VO-Style then sends an automatic order confirmation by e-mail, which confirms that the customer’s offer has been received by VO-Style. Orders placed are binding for the customer. Unless otherwise stated, there is no right of return or withdrawal.

The contract for a purchase of goods or a service is concluded as soon as VO-Style sends a declaration of acceptance by email, in which the contractual relationship is confirmed and, for products, the entire price was paid by the customer (by credit card, PayPal or prepayment).

Orders are only delivered or commissioned for production after complete receipt of payment and if the goods are available. If after concluding the contract it turns out that the ordered goods can not or not completely be delivered or that VO-Style cannot provide the ordered service, VO-Style is entitled to withdraw from the entire contract or from a part of the contract. The already received payment of the customer will be refunded to him. In case of a contract termination VO-Style is not obligated to any substitute delivery or service.

  1. Payment options

When purchasing goods, the customer has access to the payment options specified in the order process (credit card, PayPal or prepayment).

VO-Style reserves the right to exclude customers without giving reasons from individual payment options.

Services are always invoiced to the customer afterwards. However, VO-Style can request an advance payment.

  1. Delivery, inspection obligation, notification of defects and return shipment

Every product offered on VO-Style is manufactured after successful order especially for the respective customer. It can therefore take about three to four weeks from the time the order is placed until it is delivered.

Deliveries are made by post or courier to the address indicated by the customer in the order. The benefit and risk shall pass to the customer upon dispatch, insofar as this is legally permissible.

If the shipment is not deliverable, VO-Style can terminate the contract after a notification of objection by email to the customer and scheduling a reasonable period of time and charge the customer for the costs of the activities.

The customer is obliged to check the delivered goods immediately after receipt of delivery and to return the goods within 10 working days of delivery in the event of any defects for which VO-Style warrants.

Returns to VO-Style are at the expense and risk of the customer. The customer must send the goods in their original packaging, including all accessories and together with the delivery receipt and a detailed description of the defects to the return address specified by VO-Style in the legal notice of

If the inspection by VO-Style shows that the goods have no detectable defects or these are not covered by the manufacturer’s warranty, VO-Style can charge the customer for the activities, the return or the possible disposal.

  1. Right of withdrawal from the purchase of goods

Every product offered on VO-Style is manufactured after successful order especially for the respective customer. For this reason VO-Style cannot grant any right of withdrawal.

  1. Warranty for the purchase of goods

VO-Style strives to deliver perfect quality goods. If defects are reported in time, VO-Style assumes the warranty regarding the absence of defects and functionality of the object purchased by the customer during the legal warranty period of two years from the delivery date. It is at the discretion of VO-Style to provide the warranty by free repair, equivalent replacement or by refund of the purchase price. All other claims are excluded.

The warranty does not cover normal wear and tear or the consequences of improper handling or damage by the customer or third parties or defects attributable to external circumstances. The warranty for consumables and wear parts is also waived.

VO-Style it is not able to give warranties or guarantees for the actuality, completeness and correctness of the data as well as for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks and further contents. In particular, it is neither assured nor guaranteed that the use of the website does not violate any rights of third parties not owned by VO-Style.

  1. Liability

VO-Style excludes any liability, regardless of its legal basis, and claims for damages against VO-Style and any auxiliary persons and sub-contractors. VO-Style is particularly not liable for indirect damages and consequential damages, lost profit or other personal injury, property damage and pure financial losses of the customer. Further mandatory legal liability is reserved, for example for gross negligence or unlawful intent.

VO-Style uses hyperlinks on only for the simplified access of the customer to other web offers. VO-Style can neither know the contents of these web offers in detail, nor assume liability or other responsibility for the contents of these web pages.

  1. Privacy

VO-Style may process and use the data recorded in the context of the conclusion of the contract to fulfill the obligations from the purchase contract and use for marketing purposes. The data necessary for the fulfilment of the service can also be passed on to authorized service partners (logistics partners) or other third parties.

The data protection provisions of the VO-Style dated November 1, 2018 are an integral part of these GTC. 

  1. Further Provisions

VO-Style expressly reserves the right to change these general terms and conditions at any time and to put them into effect without notice.

Should any of these conditions be wholly or partially invalid and/or ineffective, the validity and/or effectiveness of the remaining provisions or parts of such provisions shall remain in force. The valid and/or invalid provisions shall be replaced by provisions which come closest to the meaning and purpose of the invalid and/or ineffective provisions in a legally effective manner. The same applies to any gaps in the regulations.

In the event of disputes, Swiss substantive law shall apply exclusively, to the exclusion of conflict-of-law rules. The UN Sales Convention (CISG, Vienna Sales Convention) is explicitly excluded.

The place of jurisdiction shall be Burgdorf, unless the law provides for mandatory places of jurisdiction.

Burgdorf, November 1, 2018